SIM Not Supported Error on iPhone: 7 Ways to Fix It!

SIM Not Supported Error on iPhone: 7 Ways to Fix It!

Is your iOS showing SIM card not supported error? Here is the simple guide to fix SIM not supported error on iPhone.l

Are you seeing SIM not supported error on your iPhone? Usually when you have got a new iPhone and try to put a SIM card in, you end up seeing the error. Also, on the latest models like iPhone 14, even while using eSIM, many users end up seeing the SIM not supported warning. I have mentioned some troubleshooting tips that you can use to resolve this error.

If you are running the beta version of iOS, then it may be a bug that is causing you to see this error message. Otherwise, if you have not correctly placed the SIM card in its tray, the SIM card will not work and you will get the SIM not supported error. It may be some problem with the carrier whose SIM you are using. Technical issues with iOS network settings can cause SIM not supported error on iPhone.

Best Ways to Fix SIM Not Supported Error on iPhone

Let’s start troubleshooting to fix SIM card not compatible with iPhone issue

1. Insert the SIM card correctly

When the SIM card is not properly placed in the SIM tray space, you cannot establish the network with the operator. To fix it, pull out the iPhone SIM tray. Remove the SIM card and put it back correctly in the SIM tray. If possible, clean the SIM card with a clean, soft cloth before reinserting it. This troubleshooting is for those iPhone models that support physical SIM. Also, restart the iPhone.

2. Force restart iPhone

If just restarting the iPhone did not give any result in fixing the SIM not supported error, then try to force restart the device. Here’s how to force restart different iPhone models.

iPhone 6 series

  1. Just press and hold the home button and the power button at the same time.
  2. Release the buttons when the Apple logo appears on the screen.

iPhone 7 series

  1. Press the volume down key and the power button at the same time.
  2. Release the buttons when the Apple logo appears on the screen.

iPhone 8 Series/iPhone SE 2nd and 3rd generation/iPhone X/11/12/13/14

  1. Press and release the Volume Up key.
  2. Then press and release the volume down key.
  3. Hold down the power button until you see the Apple logo flashing on the screen.

3. Update the iOS

To get rid of the bugs in the current version of iOS installed on your device, update iOS to a newer version.

  1. To go Settings > General > Software update.
  2. Let the device search for a new available iOS build. [make sure to connect the iPhone to WiFi]
  3. Tap on Download and install if there is a new iOS software update ready to download.
    install iOS 16
  4. Restart the iPhone after the update installation and check if you are getting the SIM not supported error.

4. Remove iOS beta profile

If you think being on iOS beta is causing you to run into the SIM not supported error, switch back to stable iOS. All you have to do is remove the beta profile from the iOS settings. Here are the steps for that.

  1. To go Settings > General.
  2. Tap on VPN and device management.
    VPN and iOS device management
  3. Then tap on the iOS beta software profile.
  4. Tap on Delete profile.
    remove iOS beta profile from iPhone
  5. Restart the iPhone.

When the next public stable build of iOS is available, you should be notified of it. Install it, and from now on, you will get a download prompt only for iOS stable beta.

5. Reset network settings

You can reset iOS network settings to remove any issues or glitches.

  1. To go Settings > General > Transfer or reset iPhone.
    transfer or reset iPhone
  2. Tap on Restart > Select the option Reset network settings.
    how to reset network settings on iPhone
  3. Enter the iPhone passcode to proceed with the reset.

Set up your device when it reboots and hopefully you shouldn’t encounter the SIM not supported warning.

6. Seek help from Telecom Network customer service

Go to this troubleshooting if, even after reinserting the physical SIM in your iPhone, you continue to see the SIM not supported error. Also, in case you are using the latest iPhone model with the eSIM model only, make sure you have successfully registered the eSIM.

You need to make sure that your carrier supports eSIM. If you are buying a new SIM card, ask the service provider for the virtual SIM instead of the physical SIM.

7. Contact Apple Support

When none of the above tips and tricks work, you can contact Apple Support. Otherwise, grab your iPhone and walk to the nearest Apple Store. Talk to the technicians about the unsupported SIM card issue, and I am sure they will offer you some insight or maybe fix it.


Although you can use your iPhone without a SIM card (physical or eSIM), having a SIM card will allow you to enjoy features such as mobile data, a personalized telecommunications plan and other additional benefits. If you bought a new SIM and come across the SIM not supported error on iPhone, then you need to resolve it immediately. You cannot waste your money spent on SIM cards or telecom data plans.

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