the service does not work or does not work for many

[Updated] T-Mobile outage: service down or not working for many

New updates are being added at the end of this story…….

The original story (published December 26, 2020) is as follows:

T-Mobile suffered an outage across Tennessee following the Christmas morning explosion in Nashville. However, the carrier is not the only victim, as its downtime means Sprint and Mint Mobile are also affected.

This is due to Mint Mobile making use of T-Mobile cell towers and the fact that Sprint recently merged with T-Mobile with the latter emerging as the surviving brand.

And the matter is evident from a Mint Mobile support agent as shown below.

t-mobile mint cut

And after the incident, social networks are full of affected users who lament that they cannot make calls or use any cellular services.

Various sources are reporting that T-Mobile is experiencing service issues in various locations in the southeastern part of the United States. Sources confirm that these issues are directly related to the earlier explosion in Nashville, Tennessee.

He lives outside of Nashville. 911 outage in the area. T-mobile service is down.

The explosion apparently occurred near an AT&T tower, resulting in AT&T being the hardest hit among the bunch with a massive service outage that lasted over 10 hours and is still ongoing at the time of writing.

The weird thing here is the fact that for whatever reason, T-Mobile and Mint were also affected by the outage. However, a Redditor has given a possible explanation for this.

Well, a major backbone of ATT was affected by the explosion. I know Mint uses T-Mobile towers, but I wouldn’t be surprised if there’s a connection somehow. There could even be a clause in the mvno contracts stating that when a network is down, the majority carrier has exclusive use before mvno is allowed back on the network.

But while Mint Mobile’s support agent seems to hint that the outage affected the entire state of Tennessee, there are some reports to the contrary.

In my Nashville area, T-Mobile works fine. AT&T doesn’t work at all.

Also, unlike AT&T, which was quick to acknowledge the matter, there has been no official statement from T-Mobile or Mint so far, though the number of affected users appears to be plentiful.

at&t outage acknowledgment

Service for some customers in and around Nashville may be affected by the damage to our facilities from this morning’s explosion.

This follows from a plethora of reports on T-Mobile’s fall detector. find yourself from this link.

Regardless, as stated by AT&T, the carrier is working diligently to restore services as soon as possible, and if the T-Mobile/Mint and AT&T outages are indeed linked, users can expect service restoration soon enough. .

With that said, we will continue to track the T-Mobile/Mint outage for further developments and update the article accordingly. For now, be sure to let us know in the comments below about your experience.

Update 1 (November 09)

12:16 (CST): It appears that every major US telecommunications company, including AT&T Y Verizon are experiencing widespread outage and T-Mobile is no exception.

Many users have taken to Twitter to report that T-Mobile services are down and not working.

Yes! Same thing on T-Mobile down here! What in the chain provides the data for… all of that? (Font)

xfinity down, T-Mobile is failing me, everything is crashing in the bay (Font)

xfinity is down and T-Mobile is much slower than usual. It reminds me that the world is so boring when you don’t have internet. (Font)

We are also seeing an increase in reports of outages in fall detector also.

18:19 (CST): It’s appear that things are back to normal for T-Mobile customers in the Bay Area after today’s outage.

Update 3 (November 30)

11:16 a.m. (EST): AT&T, T-Mobile and Verizon subscribers now report an outage that is causing them to not be able to call each other. This is slowly resolving.

Update 4 (January 18, 2022)

13:20 (EST): There appears to have been a sudden spike in the number of reports indicating an outage with T-Mobile on Downdetector.


The magenta operator is yet to acknowledge any outages or downtime in any area.

Update 5 (September 9, 2022)

18:30 (CST): Many T-Mobile customers have been furious that they can’t pre-order the new iPhone 14 models.

Shout out to @TMobile @TMobileHelp all your systems are down. I can’t reserve the iPhone, I can’t pay the bills. Any. (Font)

A whole hour and T-Mobile is still down @[email protected] (Font)

Of course, this is not the first time this has happened due to the opening of pre-orders for the new iPhones. That said, the website will likely be up and running again in no time.

23:30 (CST): The problem seems to have been resolved.

Update 6 (September 20, 2022)

13:52 (CST): According to new reports on Twitter Y fall detectorT-Mobile currently doesn’t work or doesn’t work for many.

Update 7 (September 21, 2022)

19:30 (EST): According to reports on fall detectorthe recent outage with T-Mobile has now been resolved.

Update 8 (October 10, 2022)

09:15 (CEST): Many T-Mobile users have taken to Twitter to report that they are unable to access some company services, such as the app. Users claim that they are unable to log into their account or even contact support in some cases.

@TMobile has the worst app in the world. The app doesn’t work on my phone and there is a 45 minute wait for customer service. Yuck!!! #tmobileappsucks (Font)

@TMobile has to be worse. When I say I’m texting, tweeting, and talking on the phone, it’s about upgrading my phone. Since the system is down, I have to wait another day. just awful (Font)

Update 9 (October 11, 2022)

17:00 (CEST): It looks like the recent outage has been resolved as we haven’t found many new reports.

Update 10 (October 28, 2022)

11:45 a.m. (EST): New reports on Twitter Y fall detector suggests that T-Mobile users are currently experiencing some service issues.

Does anyone else with T-Mobile have that issue where they can’t call anyone right now or is it just me? I know I’m not the only one

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